SERVICES

Client Relations

From the very first phone call and beyond, our team is available around the clock to answer any questions you may have. Our goal is to make this transition as seamless as possible while fostering professional and friendly relationships with both our clients and guests.

Refurbish (if required)

Our goal is to maximize your property's revenue potential within the market. If achieving this requires refurbishing your property to a certain standard, our team will guide you through the process and handle all necessary services. However, this decision is entirely up to you.

Property Listing Creation

Professional photography will be arranged to showcase your property, ensuring high-quality listings across multiple platforms such as Airbnb, Booking.com, and VRBO. Our team will handle every detail, presenting your property to the highest professional standard.

Property marketing

Our marketing specialists bridge the gap between you and the market. We constantly study the market to identify the best targets for your property, increasing the chances of faster occupation of vacant units at the best possible price.

Trust accounting

We are proud to uphold the highest standards of integrity in handling payments from tenants. We ensure that payments received are available to our clients within the shortest time frame.

Controlling leases

We  ensure your tenants comply with lease agreements during their stay to protect your investment. If the lease agreement is violated we have a series of actions we take to rectify this and prevent it from happening again.

Vetting

Our team validates all guests prior to acceptance of a booking. This is accomplished through direct correspondence and also vetting of the guests previous reviews. This is to ensure your property is exited to the same standard as it was entered, and nothing less than.

Inspection

Your property is inspected after every booking to ensure there are no damages etc. If any are found, we will investigate the source and take the correct action to rectify this.

Detailing/Preparation

Our dedicated team ensures that the property is thoroughly cleaned and reset between bookings, maintaining an immaculate standard for the arrival of each new guest.

Guest Support

Our team is available around the clock to assist with guest inquiries or issues, ensuring prompt and professional support. Our commitment to exceptional service helps enhance your property's overall reviews and reputation.

Property Maintenance

Any maintenance issues that arise will be promptly addressed to ensure minimal disruption to bookings and a seamless guest experience.

Laundry

All laundry will be professionally managed, including washing, drying, and preparation, ensuring fresh linens and towels for each new booking.

Contact us any time